Sales Policy

TERMS: Orders will be processed on an open account, after a good credit rating has been obtained. Request a credit application to obtain your credit rating. All other orders will be cash or COD. A service charge of 1 1/2% per month (or .50 minimum) on all accounts over 30 days past due. Past due account payments will be applied to service charges first and then to the past due invoices. Visa and Mastercard also accepted. 

PRICES: ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. All shipments are billed at prices prevailing at time of shipment. All prices are quoted as unassembled units and FOB Sioux Falls. Dealer discounts are available to those who qualify.

CHARGED INVOICES: A $5 handling charge will be added to all charged sales that do not exceed $20 List price, exclusive of transportation and insurance charges.

SALES TAX: All orders picked up or shipped are subject to South Dakota Sales Tax. Goods to be resold will be exempt, if we have your tax exemption number on file. 

SHIPMENTS: Shipments will be made by UPS, SPEE-DEE, common carrier, or parcel post. If your order is received by any of the above carriers, REMEMBER all shortages or damages must be noted on the bill of lading and a claim file against the carrier by YOU. 

SHIPPING ERRORS & RETURNS: Shipping errors must be reported to us within 10 days of shipment and returned to us immediately. When orders have been shipped correctly, all returns must be made prepaid and will have a minimum of 20% restocking/bookkeeping charge deducted. Additional charges will be made if goods must be put in to resalable condition. We will NOT accept the return of items that were “special ordered” (all parts that are not listed in the C & R catalog). The picking ticket or a copy of the invoice must be with all returtns. 

CLAIMS: All claims as to prices, terms, or service must be made within 5 days of invoice date otherwise will be considered VOID. All orders picked up and signed for by a customer or customers agent are considered complete as signed. The customer will receive a copy of the signed order at the time of loading. On open accounts the invoice will follow shortly.COLLECTION CHARGES: Any and all expenses involved in collecting past due balances will be added to the balance due, and the debtor agrees to pay such charges. 

WARRANTY AND LIABILITY INFORMATION: C & R fabricated units are warranted for one year, from date of shipment to the original purchaser as determined by our records, against defects in material and workmanship only, and limited to replacement or repair at our option. Warranty is limited to the repair or replacement of the part after it is returned to C & R prepaid and has been inspected by C & R to determine that the part is defective. Our liability for defective material is limited to the value of the material only. Expenses, inconveniences or other damages that may occur are not subject to any warranty. Parts or component parts supplied to C & R by other manufacturers will be limited to that manufacturer’s warranty. Important Note: All merchandise must meet EPA regulations; therefore, all items must be free of chemicals, fuels, etc. and cleaned for handling purposes. C & R will return any items, freight collect, if this procedure is not met. There will be a $10.00 disassembly charge for any repairable or non-repairable item. C & R will process a claim on a defective part to any of our suppliers for you. Return the part, prepaid, to C & R with proof of purchase and date of purchase. Disassembly of merchandise before returning could result in a void warranty. C & R will pass along any repair, replacement or credit of the part after the manufacturers approval following their inspection. Contact C&R is you have any questions about warranty coverage by any individual manufacturers.

3610 NORTH CLIFF ~ SIOUX FALLS, SOUTH DAKOTA 57104 ~ 1 605 338 7210

ORDER PHONES —- 1-800-322-2637 and 1-800-232-2637 FAX —- 1-605-338-6015